What is your Refund Policy?
ALL SALES ARE FINAL. If you have received damaged, defective or incorrectly shipped merchandise, please notify us via email at HELP@LifeRep.com and return the product within 30 days of receipt following the Return/Exchange Instructions below. We will gladly replace the merchandise without additional charge, or provide you with a full refund if we are out of stock.
Please include the following with your return:
Your mailing address
Your phone number
Order confirmation number
What you are returning and why
How you would like us to handle your return or exchange
Contact us at HELP@LifeRep.com to get a shipping label to return your defective merchandise.
Once your return has been received by us, we will exchange your item or credit your credit card accordingly. Please allow 3-4 weeks for your return to be processed.